NHTSA Complaint #11001698 — 2004 FORD FOCUS

TL* THE CONTACT OWNED A 2004 FORD FOCUS. THE CONTACT HEARD A CAR HORN SOUND WHILE BEING AWAY FROM THE VEHICLE. UPON INSPECTION, THE CONTACT NOTICED FLAMES UNDERNEATH THE VEHICLE. THE FIRE DEPARTMENT WAS CONTACTED AND EXTINGUISHED THE FLAMES. AN INVESTIGATOR DIAGNOSED THAT THE FAILURE ORIGINATED FROM THE CRUISE CONTROL SWITCH. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A SALVAGE YARD WHERE IT WAS DEEMED DESTROYED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 09V399000 (VEHICLE SPEED CONTROL), BUT THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS APPROXIMATELY 155,000.