NHTSA Complaint #11001663 β€” 2015 FORD FUSION

BACK OVER PREVENTION: CAMERA SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11001663
Vehicle 2015 FORD FUSION
Component BACK OVER PREVENTION: CAMERA SYSTEM
Date of Incident
Date Filed
Mileage 16,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NY

Consumer Description

TL* THE CONTACT OWNS A 2015 FORD FUSION. WHILE THE VEHICLE WAS IN REVERSE, THE BACKUP CAMERA FAILED TO CONNECT. AS A RESULT, THE SCREEN DISPLAY WAS BLANK. THE VEHICLE WAS TAKEN TO DELACY FORD (3061 TRANSIT RD, ELMA, NY 14059, (716) 668-1200) WHERE IT WAS DIAGNOSED THAT THE CAMERA NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED FOUR TIMES, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT DID NOT OFFER ANY ASSISTANCE. THE FAILURE MILEAGE WAS 16,000.

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