NHTSA Complaint #11001540 — 2011 BMW 128I

TL* THE CONTACT OWNS A 2011 BMW 128I. THE CONTACT STATED THAT WHILE ATTEMPTING TO ACCELERATE FROM A RED LIGHT AT 5 MPH, THE VEHICLE SHUDDERED AND STALLED WHILE MAKING A LOUD KNOCKING NOISE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ALUMINUM BOLTS IN THE VARIABLE CAM SHAFT TIMING ADJUSTMENT HOUSING HAD FAILED AND NEEDED TO BE REPLACED. THE MECHANIC ADVISED THE CONTACT TO SPEAK TO A BMW DEALER IN ORDER TO HAVE THE REPAIR WORK DONE UNDER A RECALL. THE CONTACT SPOKE TO BMW OF TULSA LOCATED AT 9702 S MEMORIAL DR, TULSA, OK 74133 AND WAS INFORMED THAT THEY WOULD NOT REPAIR THE VEHICLE FOR FREE AS THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER 14V176000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE CONTACT SHOULD SPEAK TO NHTSA TO HAVE HIS VIN ADDED TO THE RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 111,000.