NHTSA Complaint #11001488 — 2011 AUDI A4 AVANT STEERING

Complaint Details

ODI Number	11001488
Vehicle	2011 AUDI A4 AVANT
Component	STEERING
Date of Incident	June 18, 2017
Date Filed	June 26, 2017
Mileage	42,800 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

WHILE DRIVING ON I75 IN FLORIDA AT 70 MPH ON JUNE 18, 2017, THE STEERING SUDDENLY FAILED. I MANAGED TO KEEP CONTROL AND GET THE CAR HOME WITH STRONG PHYSICAL EFFORT IN KEEPING THE STEERING STRAIGHT. I TOOK CAR TO AUDI NAPLES ON MONDAY JUNE 19, 2017. I WAS TOLD THE ENTIRE RACK AND PINION SHAFT FAILED AND NEEDED COMPLETE REPLACEMENT. AUDI REPLACED THE RACK AND PINION SHAFT AND U CONNECTOR. THE CAR ONLY HAD 42, 800 MILES AND HAS BEEN MAINTAINED BY AUDI BY THE BOOK SINCE I BOUGHT IT NEW FROM AUDI.

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