NHTSA Complaint #11000959 — 2014 FORD C-MAX ENERGI

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11000959
Vehicle	2014 FORD C-MAX ENERGI
Component	STRUCTURE:BODY
Date of Incident	June 22, 2017
Date Filed	June 24, 2017
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

THERE IS A RECALL ON DOOR LATCH. FORD IS MAKING IT IMPOSSIBLE TO GET MY CAR FIXED BECAUSE THEY WILL NOT ALLOW THE DEALERDHIP TO ORDER MORE THAN ONE SET OF PARTS AT A TIME. THE DEALERSHIP MUST COMPLETE ONE WORK ORDER BEFORE THE NEXT CAR'S PARTS CAN BE ORDERED, MAKING IT ESSENTIALLY IMPOSSIBLE TO MAKE AN APPOINTMENT TO GET THE RECALL ISSUE RESOLVED.

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