NHTSA Complaint #11000808 — 2004 FORD EXPLORER UNKNOWN OR OTHER

Complaint Details

ODI Number	11000808
Vehicle	2004 FORD EXPLORER
Component	UNKNOWN OR OTHER
Date of Incident	June 13, 2017
Date Filed	June 23, 2017
Mileage	90,400 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

WHEN PUTTING THE EXPLORER INTO REVERSE IT WOULD SHIFT HARD AND THROW THE VEHICLE BACK AND THEN WHEN YOU PUT IT INTO DRIVE THE ENGINE WOULD RACE AND REV UP HIGH AND THEN SLAM INTO THE NEXT GEAR. IT MADE THE VEHICLE HARD TO BE RELIABLE. TOOK THE EXPLORER IN AND THEY SAID THIS IS A KNOWN PROBLEM FOR FORD VEHICLES AND THEY DON'T KNOW WHY THERE IS NO RECALL FOR IT BUT THE TRANSMISSION WAS SHOT NOW HAVING TO PAY $4500 OUT OF POCKET TO GET MY VEHICLE FIXED AS I NEED IT FOR DR APPOINTMENTS. THEY SAID THE O/D HAD PUT SHAVINGS DOWN IN THE PAN AS WELL AS OTHER PROBLEMS WITH THE TRANSMISSION AND IT WOULD COST MORE TO REPLACE INDIVIDUAL PARTS THAN TO DO THE ENTIRE THING. FRUSTRATING TO KNOW THAT FORD KNOWS THIS IS AN ISSUE AND DOESN'T DO ANYTHING TO HELP THE CONSUMER.

Related Complaints for the 2004 FORD EXPLORER

Other UNKNOWN OR OTHER Complaints

#11407982 — April 13, 2021 — TIRES! TIRES! TIRES! AGAIN! A SECOND TIRE HAS SUFFERED TREAD SEPARATION AND FAILED COMPLETELY. WHY CAN'T I GET A...

#11245234 — August 20, 2019 — THE IGNITION KEYS LOSES THE PROGRAM AND I CONSTANTLY HAVE TO HAVE NOTH REPROGRAMED. I WAS TOLD THIS WAS A RECALL THAT...

#11174673 — February 6, 2019 — I WAS GETTING STUFF OUT OF MY BACK SEAT AND MY REAR WINDOW JUST BLEW OUT SHATTERING GLASS ALL OVER .THE BOTTOM PIECE ...

#11097563 — May 23, 2018 — I GET A STRONG SMELL OF ROTTEN EGGS WHEN DRIVING. IT ONLY HAPPENS WHEN I DRIVE FOR A LONG TIME. MY BACK HATCH IS CRAC...

#11014034 — August 9, 2017 — WHEN THE EXPLORER WAS BOUGHT USED IN 2015 THE CRACKS THAT ARE COMMON IN THE GLASS LIFT GATE COVER PANEL DID NOT EXIST...

Recent Complaints for the 2004 FORD EXPLORER

#11591062 — SERVICE BRAKES — May 28, 2024 — on [XXX] brought to local shop on power steering leak. Week before, Paid $50 for inspection. on [XXX] appointment was...

#11570989 — FUEL/PROPULSION SYSTEM — February 9, 2024 — I need a new gas tank for my vehicle and Ford stopped making the gas tank for my vehicle. That is a very big safety i...

#11533148 — FUEL/PROPULSION SYSTEM — July 19, 2023 — Smoke for a good 5 mins under the hood oil leeking

#11518469 — ENGINE — April 22, 2023 — Back windows fell off track and windows fell down, cannot roll them up. AC and Heater broke and won't work at all. Fu...

#11518469 — FUEL/PROPULSION SYSTEM — April 22, 2023 — Back windows fell off track and windows fell down, cannot roll them up. AC and Heater broke and won't work at all. Fu...