NHTSA Complaint #11000783 — 2015 SUBARU FORESTER

FUEL/PROPULSION SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11000783
Vehicle	2015 SUBARU FORESTER
Component	FUEL/PROPULSION SYSTEM
Date of Incident	June 9, 2017
Date Filed	June 23, 2017
Mileage	41,677 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

LOST COMPLETE POWER AT 70MPH IN CENTER LANE OF EXPRESSWAY. SHIFTED TO NEUTRAL ROLLED TO THE SIDE OF THE ROAD. GAS GAUGE SHOWED 1/8 TANK, 70 MILES, NO FUEL LIGHT.. SUBARU SAID FUEL PUMP OVERHEATED AND THAT YOU SHOULD NEVER DRIVE WITH LESS THAN 1/4 TANK. COMPLETE LOSS OF POWER WITH NO WARNING ALMOST CAUSED A CATASTROPHIC ACCIDENT. VEHICLE WAS TOWED BY AAA TO SUBARU DEALER. VEHICLE WAS UNRESPONSIVE TO AAA AFTER SITTING FOR 90 MINUTES WAITING. DEALER SAID FUEL PUMP IS COOLED BY FUEL AND RUNNING IT WHEN FUEL IS LOW CAUSES PUMP FAILURE. VERY CASUAL, WE ALMOST DIED!. REPAIR RECORD ATTACHED.

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