NHTSA Complaint #11000771 — 2012 JEEP GRAND CHEROKEE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11000771
Vehicle 2012 JEEP GRAND CHEROKEE
Component ENGINE
Date of Incident
Date Filed
Mileage 85,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

180 AMP ALTERNATOR BURNED OUT NEARLY CAUSING ENGINE FIRE. REQUIRED REPLACEMENT OF ALTERNATOR, BATTERY AND PCU. SITUATION ADDRESSED BY RECALL NHTSA 14V-634 WHICH FCA SAYS NOT APPLY TO MY VEHICLE BECAUSE OF LARGER ALTERNATOR. VEHICLE WAS IN MOTION WHEN BATTERY LIGHT ILLUMINATED. NO OTHER INDICATION OF DANGER UNTIL STOPPED. SMOKE WAS CLEARLY EMANATING FROM ALTERNATOR WHEN HOOD RAISED.

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