NHTSA Complaint #11000699 — 2014 HYUNDAI SANTA FE

TL* THE CONTACT OWNS A 2014 HYUNDAI SANTA FE. WHILE DRIVING 30 MPH, THE CONTACT HEARD AN ABNORMAL CLICKING NOISE FROM THE ENGINE AND THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS UNABLE TO BE RESTARTED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE VEHICLE WAS TOWED TO THE LOCAL DEALER (DELANEY HYUNDAI LOCATED AT 125 LENZ RD, INDIANA, PA 15701). THE DEALER ATTEMPTED TO CONTACT THE MANUFACTURER FOR PARTS AND WAS MADE AWARE THAT THERE WAS NO REMEDY AT THE TIME. THE MANUFACTURER INFORMED THE CONTACT THAT HIS CASE WAS ASSIGNED TO A CASE WORKER UNDER CASE NUMBER: 10324301. THE CONTACT WAS INFORMED THAT THE CASE WORKER WOULD CALL HIM. THE FAILURE MILEAGE WAS APPROXIMATELY 32,000.