NHTSA Complaint #11000625 — 2008 JEEP PATRIOT 4X4

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11000625
Vehicle	2008 JEEP PATRIOT 4X4
Component	STRUCTURE:BODY
Date of Incident	June 22, 2017
Date Filed	June 22, 2017
Mileage	89,723 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

ENTIRE SUBFRAME AND CROSSMEMBER RUSTED BEYOND REPAIR, NEEDS COMPLETE REPLACEMENT. I NOTICED AN ODD CLINKING SOUND WHEN DRIVING OVER EVEN THE SMALLEST OF BUMPS, OR WHEN TURNING. I TOOK IT IN TO HAVE THE BRAKES CHECKED AND WHEN THE MECHANIC LIFTED IT, I WAS TOLD THE ENTIRE UNDERSIDE WAS COVERED IN RUST! I HEARD OF THE CROSSMEMBER EXTENDED WARRANTY SO I TOOK IT TO MAC HAIK JEEP FOR A DIAGNOSIS, THEY TOLD ME 3 - 5K TO REPLACE ALL PARTS, THAT ONLY THE CROSSMEMBER WOULD BE COVERED UNDER THE WARRANTY. THEY ADVISED ME TO BUY A NEW CAR.

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