NHTSA Complaint #11000507 — 2013 KIA SORENTO

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11000507
Vehicle 2013 KIA SORENTO
Component ENGINE
Date of Incident
Date Filed
Mileage 68,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CO

Consumer Description

MY 2013 KIA SORENTO SHOULD BECOME A PART OF THE RECALL THAT IS CURRENTLY INVOLVING KIA MOTORS. WE CHANGED OUR OIL AND NOTICED IT TO BE WHAT MY HUSBAND CALLED A BIT LUMPY. TOOK OUR CAR INTO THE LOCAL GARAGE AND THEY TOLD US THERE WAS A LEAK ON THE TOP OF THE MOTOR. WE PLANNED ON FIXING THIS THE FOLLOWING PAYDAY, BUT INSTEAD LEFT THE DEALERSHIP TO A HIGH PITCHED SQUEAL AND THAT WAS IT THE CAR NEVER MOVED AGAIN. THE RODS WERE SHOT AND CAUSED MOTOR TO SEIZE. OUR LOCAL GARAGE, BENDING WRENCHES BELIEVES THERE IS EVIDENCE TO SUPPORT OUR CLAIM. WE HAVE PAID FOR A NEW ENGINE TO BE PLACED IN VEHICLE AND ARE HOPING TO BECOME A PART OF THIS RECALL AND BE REIMBURSED FOR THIS MANUFACTURER DEFECT. WE HAVE ALL PAPERWORK FROM GARAGE AND ALSO KEPT THE OIL THAT HAD BEEN CHANGED FROM THE KIA SHOWING THAT THERE IS PROBABLY LITTLE FLEKS OF THE METAL FROM THE RODS IN THIS OIL WHICH CAUSED IT TO BECOME LUMPY. NOT SURE WHERE ELSE TO TURN FOR HELP WITH THIS CLAIM.

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