NHTSA Complaint #11000415 — 2010 JEEP COMMANDER

TL* THE CONTACT OWNS A 2010 JEEP COMMANDER. WHILE ATTEMPTING TO TURN OFF THE VEHICLE, THE KEY WAS REMOVED FROM THE IGNITION; HOWEVER, THE VEHICLE WOULD REMAIN ON. THE CONTACT HAD TO MAKE SEVERAL ATTEMPTS TO TURN OFF THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO DIAGNOSED THAT THE FAILURE WAS RELATED TO NHTSA CAMPAIGN NUMBER: 10V200000 (ELECTRICAL SYSTEM); HOWEVER, THE VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 105,000.