NHTSA Complaint #11000412 — 2012 BUICK LACROSSE
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 11000412 |
| Vehicle | 2012 BUICK LACROSSE |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | 25,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
TL* THE CONTACT OWNS A 2012 BUICK LACROSSE. WHILE DRIVING APPROXIMATELY 60 MPH AND ATTEMPTING TO MAKE A TURN, THE STEERING LOST POWER WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER (COACHELLA VALLEY BUICK/GMC, INDU, CALIFORNIA) WHERE IT WAS DIAGNOSED THAT THE VEHICLE OPERATED AS PROGRAMMED BY THE MANUFACTURER. THE FAILURE RECURRED SEVERAL TIMES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 25,000.
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