NHTSA Complaint #11000410 — 2010 PONTIAC VIBE AIR BAGS

Complaint Details

ODI Number	11000410
Vehicle	2010 PONTIAC VIBE
Component	AIR BAGS
Date of Incident	June 20, 2017
Date Filed	June 21, 2017
Mileage	51,000 miles
Crash	Yes
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

TAKATA RECALL I FIRST RECEIVED MY SAFETY RECALL NOTICE IN JULY 2016 AND MY SECOND NOTICE IN MAY 2017. BOTH TIMES I WAS INFORMED THAT I WOULD RECEIVE A CALL WHEN THE PARTS CAME IN BUT THE CALL NEVER CAME AND THE REPAIR NEVER DONE. YESTERDAY I WENT BEYOND THE DEALERSHIP AND SPOKE TO A GM REPRESENTATIVE WHO ALSO COULDN'T FIND ANY DEALERSHIP IN MY AREA WITH THE PARTS TO COMPLETE THE WORK. OF COURSE AT THIS POINT I ASKED FOR A "LOANER" CAR SINCE I HAVEN'T BEEN ABLE TO SAFELY PUT A PASSENGER IN THE FRONT SEAT FOR ELEVEN MONTHS! NEEDLESS TO SAY THAT REQUEST FELL ON DEAF EARS. IRONICALLY, AFTER ALL THAT, LAST NIGHT THE CAR WAS "TOTALED" AND I AM GRATEFUL THAT THE AIRBAG WAS NOT INVOLVED IN ANY INJURIES. MY MAIN POINT IN NOTIFYING YOU TODAY IS TO SAY THAT THIS HAS BEEN A SORRY EXCUSE FOR A RECALL. NO COMPANY SHOULD TAKE ELEVEN MONTHS AND STILL NOT BE ABLE TO REPAIR THE PROBLEM. NO COMPANY SHOULD DENY ME THE RIGHT TO USE THE PASSENGER SEAT OF MY VEHICLE AND NOT FACE CONSEQUENCES. YOU ALL NEED TO STEP UP TO THE PLATE AND TRULY PROTECT THE CONSUMER.

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Other AIR BAGS Complaints

#11286297 — December 2, 2019 — 2010 PONTIAC VIBE STRUCK VEHICLE THAT CROSSED INTO RIGHT OF WAY OF PONTIAC VIBE AT 25 TO 30 MILES PER HOUR. AIRBAGS ...

#11140638 — October 16, 2018 — TL* TAKATA RECALL. THE CONTACT OWNS A 2010 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: ...

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#11045354 — November 11, 2017 — WHY CAN'T THEY PROVIDE THE NEEDED REPAIR IT'S BEEN ALMOST 1 YEAR. MY FAMILY IS IN DANGER.

#10995352 — June 15, 2017 — TL* TAKATA RECALL. THE CONTACT OWNS A 2010 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: ...

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