NHTSA Complaint #11000382 — 2009 FORD FOCUS

TL* THE CONTACT OWNS A 2009 FORD FOCUS. WHILE ATTEMPTING TO START THE VEHICLE, THE KEY FAILED TO TURN IN THE IGNITION. THE CONTACT HAD TO MAKE SEVERAL ATTEMPTS BEFORE THE IGNITION WOULD TURN AND START THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO DIAGNOSED THAT THE IGNITION SWITCH FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.