NHTSA Complaint #11000294 — 2011 TOYOTA SIENNA

I RECEIVED TWO LETTERS IN THE MAIL FOR SAFETY RECALLS ON MY TAKATA FRONT PASSENGER AIRBAG INFLATOR (ZONE A) AS WELL AS EXCESSIVE CORROSION OF THE SPARE TIRE CARRIER CABLE. I TRIED CONTACTING TWO DEALERSHIPS NEAR ME, AND THEY DID NOT TRY TO MEET BASIC SAFETY STANDARDS. THE DEALERSHIPS TOLD ME THAT I MUST WAIT SEVERAL MONTHS TO SOLVE MY ISSUES OR THAT THEY WOULD CALL ME BACK SOON (AND OF COURSE, THEY DIDN'T). THE NEAREST ONE TO ME, BREDEMANN DEALERSHIP @ (847) 655-1435, TOLD ME THAT I MUST WAIT THREE MONTHS FOR SUPPLIES TO COME IN. MY LIFE AND SAFETY ARE ON THE LINE, AND I DO NOT WANT TO PUT MYSELF IN DANGER BECAUSE OF A DEALERSHIP'S LACK OF CUSTOMER SERVICE AND MEETING BASIC SAFETY STANDARDS.