NHTSA Complaint #11000230 — 2011 SAAB 9-3 AIR BAGS

Complaint Details

ODI Number	11000230
Vehicle	2011 SAAB 9-3
Component	AIR BAGS
Date of Incident	May 11, 2016
Date Filed	June 20, 2017
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 SAAB 9-3. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V063000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AT 800-955-9007. THE CONTACT ASKED THE MANUFACTURER TO HAVE THE DEALER NEARBY REPAIR THE AIR BAGS. THE MANUFACTURER REFERRED THE CONTACT TO DEALER THAT WAS 60 MILES AWAY FROM THE CONTACT'S RESIDENCE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

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