NHTSA Complaint #11000166 — 2011 CHEVROLET HHR

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11000166
Vehicle	2011 CHEVROLET HHR
Component	ENGINE
Date of Incident	May 30, 2017
Date Filed	June 20, 2017
Mileage	42,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AL

Consumer Description

TL* THE CONTACT OWNS A 2011 CHEVROLET HHR. WHILE DRIVING 55 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE BY DEPRESSING THE ACCELERATOR PEDAL. THE VEHICLE DID NOT SHUT OFF, BUT LOST POWER COMPLETELY. THE VEHICLE WAS INITIALLY TAKEN TO FROST AND FROST OF GADSDEN, ALABAMA WHERE THE TRANSMISSION WAS REBUILT, BUT THE FAILURE RECURRED. ON ANOTHER OCCASION, THE VEHICLE WAS TAKEN TO DEVAN LOWES OF GADSDEN, ALABAMA WHERE IT WAS DIAGNOSED THAT THE TORQUE CONVERTER AND THE DRIVE CLUTCH WERE FAULTY THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 42,000. UPDATED 08/22/17*LJ *CN

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