NHTSA Complaint #10995885 — 2003 SATURN VUE

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10995885
Vehicle	2003 SATURN VUE
Component	ELECTRICAL SYSTEM
Date of Incident	June 15, 2017
Date Filed	June 19, 2017
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

I WENT TO A GM DEALERSHIP IN JUNE OF 2016 TO HAVE THE IGNITION SWITCH REPLACED DUE TO THE RECALL. IT'S BEEN EXACTLY A YEAR AND HAVE STARTED HAVING SEVERE ISSUES WITH MY NEW IGNITION SWITCH SUCH AS, THE STEERING WILL LOCKS AND I TRY TO TURN THE KEY AND THE IGNITION SWITCH LOCKS TO THE POINT THAT I CAN NOT GET IT UNLOCKED. I WAS STRANDED AT A SHOPPING CENTER DUE TO THIS PROBLEM I ATTEMPTED TO GET THE IGNITION SWITCH TO UNLOCK FOR OVER A HALF AN HOUR AND WAS UNSUCCESSFUL. ALSO MY KEY WHICH WAS BRAND NEW LAST JUNE HAS HAD ALL OF THE SILVER METAL COATING SCRAPED OFF OF IT BY MY IGNITION SWITCH. I NOW HAVE BEEN HAVING TO START MY CAR BEFORE ENTERING THE VEHICLE SO THE STEERING WHEEL DOES NOT LOCK OTHERWISE IT'S ALMOST IMPOSSIBLE TO GET IT UNLOCKED. CAR WAS PARKED AND OFF WHEN THIS HAPPENS.

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