NHTSA Complaint #10995639 — 2014 TOYOTA PRIUS

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	10995639
Vehicle	2014 TOYOTA PRIUS
Component	POWER TRAIN
Date of Incident	May 14, 2017
Date Filed	June 16, 2017
Mileage	14,700 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

I PURCHASED THIS CAR USED, IN MAY 2017 WITH 14,500 MILES. I AM HAVING AN INTERMITTENT PROBLEM OF THE CAR SHIFTING BACK INTO REVERSE WHEN I AM TRYING TO SHIFT FROM REVERSE TO DRIVE. IT HAS HAPPENED APPROXIMATELY A DOZEN TIMES SINCE IN 5 WEEKS. I HAVE BROUGHT IT TO THE DEALERSHIP WHERE I PURCHASED THE CAR 3 TIMES. THEY ARE CURRENTLY KEEPING THE CAR OVERNIGHT. THEY HAVE NOT BEEN ABLE TO DUPLICATE THE PROBLEM, AS IT IS INTERMITTENT, AND DO NOT GET ANY CODES WHEN THEY'VE CHECKED THE CAR. THE ARE SUGGESTING IT IS A "DRIVER ERROR". IT DOES NOT SEEM TO MAKE A DIFFERENCE IF IT IS HOT OR COLD, ON A SLOPE OR FLAT SURFACE, OR IF THE CAR HAS BEEN SITTING IDLE FOR SOME TIME, OR HAVING BEEN DRIVEN A LONG DISTANCE. IT HAS HAPPENED IN EVERY SUCH SITUATION.

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