NHTSA Complaint #10995608 — 2008 SUZUKI GRAND VITARA ELECTRICAL SYSTEM

Complaint Details

ODI Number	10995608
Vehicle	2008 SUZUKI GRAND VITARA
Component	ELECTRICAL SYSTEM
Date of Incident	December 15, 2016
Date Filed	June 16, 2017
Mileage	70,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

TL* THE CONTACT OWNS A 2008 SUZUKI GRAND VITARA. WHILE DRIVING 50 MPH, THE HEADLIGHTS AND DAYTIME RUNNING LIGHTS FAILED AND TURNED OFF, ONE SHORTLY AFTER THE OTHER. THE CONTACT REPLACED THE BULBS SEVERAL TIMES, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO SUZUKI OF GREEN BROOK (101 US-22, GREEN BROOK TOWNSHIP, NJ 08812) WHO STATED THAT BOTH HEADLIGHT ASSEMBLIES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO NOTICED THAT THE ADAPTER, SOCKETS, AND FUSES WERE ALL BURNED DUE TO A HIGH ELECTRICAL CURRENT FLOWING INTO THE ASSEMBLIES. THE ADAPTERS, SOCKETS, AND HEAD LAMPS NEEDED TO BE REPLACED. THE MECHANIC DID NOT KNOW HOW TO REPAIR THE UNDERLYING ELECTRICAL ISSUE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THEY COULD NOT ASSIST OR ESCALATE THE CASE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

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