NHTSA Complaint #10995540 — 2015 KIA SOUL

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10995540
Vehicle	2015 KIA SOUL
Component	STEERING
Date of Incident	June 15, 2016
Date Filed	June 16, 2017
Mileage	12,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NV

Consumer Description

TL* THE CONTACT OWNS A 2015 KIA SOUL. WHILE THE CONTACT'S SON WAS DRIVING 50 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO FINDLAY KIA (5325 W SAHARA AVE, LAS VEGAS, NV 89146) WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO FINDLAY KIA, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT HAD NOT PROVIDED ANY INFORMATION. THE APPROXIMATE FAILURE MILEAGE WAS 12,000.

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