NHTSA Complaint #10995503 — 2009 CHEVROLET SUBURBAN 1500 ELECTRICAL SYSTEM

Complaint Details

ODI Number	10995503
Vehicle	2009 CHEVROLET SUBURBAN 1500
Component	ELECTRICAL SYSTEM
Date of Incident	June 13, 2017
Date Filed	June 16, 2017
Mileage	66,200 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

DOOR LOCK/UNLOCK ACTUATORS ARE FAILING TO OPERATE, WHICH POSES SAFETY CONCERN FOR CHILDREN IN THESE VEHICLES. I'VE HAD TWO FAIL. THIS IS A COMMON AND WIDE-SPREAD ISSUE WITH MANY 2007-2013 GM TRUCKS AND SUVS. JUST FOR MY PARTICULAR VEHICLE (2009 SUBURBAN) I COUNTED 13 OTHER COMPLAINTS (WITH NHTSA ID #S) ON THIS WEBSITE FOR THIS ISSUE. APPARENTLY THE ELECTRIC MOTOR IN THE ACTUATOR MODULE FOR EACH DOOR LOCK IS POOR QUALITY AND PRONE TO FAILURE. GIVEN THE SAFETY RISK AND NUMBER OF VEHICLES INVOLVED, I'M SURPRISED THAT A RECALL HAS NOT BEEN ISSUED.

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Other ELECTRICAL SYSTEM Complaints

#10881954 — July 1, 2016 — WITHIN THE FIRST TWO YEARS OF OWNING THE VEHICLE IT DEVELOPED CRACKS ALL ALONG THE DASHBOARD. THE CRACKS GOT BAD ENO...

#10818169 — January 5, 2016 — WHILE DRIVING, VEHICLE SUDDENLY GOES INTO "REDUCED ENGINE POWER" MODE ("LIMP MODE") WITH CONSOLE MESSAGE "TRACTION C...

#10690230 — February 24, 2015 — TL*THE CONTACT OWNS A 2009 CHEVROLET SUBURBAN 1500. THE CONTACT STATED THAT THE VEHICLE FAILED TO START WITHOUT WARNI...

#10538046 — August 30, 2013 — DASHBOARD CRACKED BY AIRBAG AND OVER INSTRUMENT CLUSTER HSS TO BE SAFETY ISSUE DASH BOARD IS LOOSE AND VIBRATES.

#10482991 — October 25, 2012 — AT 21,000 MILES RIGHT READ DOOR LOCK WOULD NOT OPERATE ELECTRONICALLY. HAD TO MANUALLY MOVE DOOR LOCK BUTTON. DEALE...

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