NHTSA Complaint #10995321 — 2007 INFINITI QX56

TL* THE CONTACT OWNS A 2007 INFINITI QX56. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE SPEEDOMETER AND TACHOMETER ON THE INSTRUMENT PANEL WOULD FAIL TO DISPLAY THE CORRECT READING AS WELL AS WHILE DRIVING AT NIGHT THE INSTRUMENT PANEL FAILED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO GLORY AUTO SALES LTD 8560 E MAIN ST, REYNOLDSBURG, OH 43068, PHONE NUMBER; (614) 856-0000, WHERE IT WAS DIAGNOSED WITH A FAULTY CLUSTER THAT NEEDED REPLACEMENT. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED BUT THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN BACK TO GLORY AUTO SALES WHERE THE CONTACT STATED THAT SHE NEEDED TO PAY FOR A SECOND REPLACEMENT OF THE CLUSTER. THE VEHICLE WAS NOT REPAIRED A SECOND TIME DUE TO COST. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.