NHTSA Complaint #10995216 — 2015 VOLVO V60

CAR EXPERIENCES PREDETONATION/PREIGNITION OF THE SPARK PLUGS. THIS CAUSES THE TIMING TO BE RETARDED, CAUSING A VERY DANGEROUS LACK OF POWER, I HAVE TAKEN THE CAR IN 7X FOR RESOLUTION, THEY HAVE REBUILT THE ENGINE, ISSUE IS REOCCURRING. VOLVO CARS OF NA IS DOING NOTHING TO RESOLVE THE ISSUE. THERE ARE MULTIPLE REPORTS OF THIS ISSUE ON THE INTERNET (SWEEDESPEED ETHUSIAST FORUM) AS WELL AS MANY OTHER EXAMPLES OF THIS YET, ONCE AGAIN, VOLVO CARS NA IS REFUSING TO ADDRESS OR RESOLVE THIS ISSUE RESULTING IN A DANGER TO THE AMERICAN PUBLIC. I HAVE INCLUDED THE LETTER I SENT TO SCOTT DOERING, VP OF CUSTOMER SERVICE, HE HAD ONE OF HIS TEAM CALL ME TODAY TO DENY MY REQUEST TO EXTEND THE WARRANTY OR RESOLVE THE ISSUE. IN MY LETTER IS THE CHRONOLOGY OF SERVICE VISITS, OF WHICH I ALSO HAVE THE RECEIPTS. *JS