NHTSA Complaint #10995008 — 2012 DODGE DURANGO

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 10995008
Vehicle 2012 DODGE DURANGO
Component POWER TRAIN
Date of Incident
Date Filed
Mileage 107,300 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State LA

Consumer Description

AS I WAS DRIVING DOWN A CITY STREET I APPROACHED A STOP LIGHT AND CAME TO A COMPLETE STOP. ONCE THE LIGHT TURNED GREEN I PROCEEDED TO GO.I NOTICED THE VEHICLE HESITATED TO TAKE OFF AND LOOKED DOWN AND REALIZED THE VEHICLE WAS IN 4TH GEAR. THIS IS THE 3RD TIME I HAVE HAD THIS ISSUE AND EACH TIME I HAVE HAD TO PAY OUT OF POCKET TO GET MY VEHICLE FIXED. I HAVE REPLACED THE SHIFT SOLENOID PACK 3 TIMES AND REPLACED THE TRANSMISSION ONCE. THE DEALERSHIP TOLD ME THAT BECAUSE I LAST HAD THIS SERVICE DONE 2 WEEKS AGO THEY WILL COVER THE PARTS BUT I HAVE TO PAY FOR THE LABOR.

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