NHTSA Complaint #10994965 — 2015 KIA FORTE

TL* THE CONTACT OWNS A 2015 KIA FORTE. THE CONTACT STATED THAT THERE WAS AN ABNORMAL NOISE THAT SUDDENLY PROGRESSED WHILE THE VEHICLE WAS BEING PULLED INTO THE DRIVEWAY TO BE PARKED. THE VEHICLE WAS NOT SAFE TO DRIVE AND WAS TOWED TO THE DEALER (WORLD KIA JOLIET, 2525 W JEFFERSON ST, JOLIET, IL 60435, (815) 725-2575). THE DEALER INDICATED THAT THE ENGINE WAS A GDI MODEL. THE MANUFACTURER HAD NOT DEVELOPED A REPAIR SOLUTION AND THAT THERE WAS A CAMPAIGN TO ADDRESS THE GDS MODEL TYPES. THE CONTACT WAS UNCERTAIN AS TO WHY THE DEALER HAD NOT BEEN ABLE TO DETERMINE A SOLUTION. THE REPAIR CONCERNS WERE TO BE ESCALATED BUT, WHEN THE CONTACT FOLLOWED UP, THEY HAD NOT BEEN ESCALATED. THE APPROXIMATE FAILURE MILEAGE WAS 39,000. UPDATED 08/03/17*LJ THE CONSUMER STATED THE DEALER CLAIMED THE FAILURE WAS DUE TO POOR MAINTENENCE. THE CONSUMER LOCATED OIL CHANGE RECIEPTS. THE DEALER THE REPLACED THE ENGINE. *JS