NHTSA Complaint #10994952 — 2011 FORD F-150 STEERING

Complaint Details

ODI Number	10994952
Vehicle	2011 FORD F-150
Component	STEERING
Date of Incident	June 3, 2017
Date Filed	June 13, 2017
Mileage	99,070 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

WHILE DRIVING MY STEERING WHEEL LOCKS AND THE SERVICE ADVANCETRAC WARNING APPEARS IN THE CENTER CLUSTER. YOU CAN OVERPOWER THE WHEEL LOCK BUT AT HIGHWAY SPEED IT ALMOST CAUSED A MAJOR ACCIDENT WITH MY TWO KIDS IN THE TRUCK. I CALLED FORD CUSTOMER CARE AND THEY HAVE STATED THAT THEY HAVE NEVER HEARD OF THE PROBLEM AND I HAVE HEARD THAT THIS IS AN EXPENSIVE REPAIR. THE PROBLEM IS HAPPENING DAILY NOW AND ALSO HAPPENS AT LOW SPEED WHEN TURNING.

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