NHTSA Complaint #10994950 — 2004 MINI COOPER

STEERING issue reported to NHTSA

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Fire

Complaint Details

ODI Number	10994950
Vehicle	2004 MINI COOPER
Component	STEERING
Date of Incident	June 12, 2017
Date Filed	June 13, 2017
Mileage	130,051 miles
Crash	No
Fire	Yes
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

MINI COOPER POWER STEERING PUMP FAILURE. VEHICLE WAS RECENTLY DRIVEN AND WAS PARKED ON THE STREET. WE STARTED THE VEHICLE AND BACKED UP TO PULL OUT OF THE PARKING SPOT. THERE WAS NO POWER STEERING. WE HAD TO ATTEMPT TO BACK UP AGAIN TO GET OFF OF THE STREET AND IN TO THE PARKING SPOT. A BURNING SMELL AND SMOKE STARTED FROM UNDER THE HOOD. THE POWER STEERING PUMP AND COOLING FAN HAD FAILED. THERE ARE DOCUMENTED ISSUES WITH THIS FAILURE. WHEN I CONTACTED THE DEALERSHIP, I WAS TOLD THE EXTENDED WARRANTY FOR THIS ISSUE EXPIRED IN APRIL. THIS HAPPENED JUNE 12TH.

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