NHTSA Complaint #10994582 — 2017 HONDA CR-V

BOUGHT A 2017 HONDA CRV THIS MARCH. DROVE FINE FOR 3 MONTHS & 3K MILES. ON 6/7/17 THE REAR WINDSHIELD EXPLODED. THE CAR WAS STATIONARY AT MY WORK PLACE. IT WAS A HOT 92 DEGREE DAY. A COWORKER DROVE BY & HEARD A LOUD POP & SHE NOTICE MY DAMAGED WINDOW & CANE TO NOTIFY ME ASAP. THE GLASS CLEARLY EXPLODED BECAUSE ALL INDICATIONS OF THE BULGING OF GLASS HAS PUFFED OUTWARD FROM MY CAR. THERE'S A HUGE 1 FOOT WIDE HOLE IN THE CENTER LEFT, IT LOOKS LIKE WHEN A CHICK IS HATCHING FROM ITS EGG. THERE'S ONLY 2 CHUNKS OF GLASS BROKEN FROM THE HOLE, ONE INTO CAR, THE OTHER RESTED OUTSIDE THE HOLE ON THE WIPER. IF ANYTHING HITS IT, THE GLASS WOULD OF SHATTERED IN THE CENTER & THE WOULD SHOWS WHITE BIG STRESS-MARKS EXPANDING FROM THE HOLE. YET NONE. MY WHOLE WINDOW SHATTERED STARTING FROM BOTH ENDS OF THE REAR WINDSHIELD, DISCONNECTING THE WHOLE GLASS FROM THE CAR. I WORK AS A QA MEMBER & WE SUPPLY PARTS FOR HONDA. I MEASURE MANY OF THE PARTS WE SUPPLIED. SO I'M NOT STUPID TO MENTION TO HONDA MY GLASS EXPLODED. I DID MY RESEARCH & CAME ACROSS MANY OF THESE PROBLEMS, EVEN SOME WERE REPORTED HERE IN THIS FORUM. I TOOK GREAT PIC & VIDEOS OF THE INCIDENT & SHOWED BOTH MY DEALERSHIP & HONDA CORPORATE & EXPRESSED GREATLY THAT THIS IS A SAFETY CONCERN. PERHAPS A BAD DEFECT LIKE A BAD DEFROSTING UNIT WHERE IT FAILS TO SHUT OFF AFTER ENGINE SHUTS OFF OR BASICALLY DEFECT WITHIN THE GLASS DURING MANUFACTURING PROCESS WITH NICKEL SULFIDE IN GLASS. HONDA DOES NOT COVER GLASS UNDER THEIR WARRANTIES SO AS SOON AS I MENTION BROKEN GLASS, THEY DIVERT AROUND MY QUESTIONS OR GIVES OTHER POSSIBLE CAUSES. I'M A QA MEMBER WHO MAKES & MEASURE PARTS FOR THEM I'M NOT THAT DUMB. YET HONDA WILL NOT INVESTIGATE THIS WHEN IT CLEARLY CONCERN CUSTONER'S SAFETY, MINE TO BE EXACT. NOW I HAVE TO SPENT $500 TO FIX IT & I FELT HONDA COULD OF LOOK INTO THIS, PHYSICALLY. THERE CLEARLY IS A DEFECTED FACTOR SOMEWHERE.