NHTSA Complaint #10994569 — 2010 HONDA ODYSSEY

NOT LONG AFTER WE BOUGHT THE CAR FROM A HONDA DEALERSHIP (ONE PREVIOUS OWNER) THE PASSENGER SIDE DOOR STARTED FREEZING UP. WE COULD NEITHER OPEN NOR CLOSE IT PROPERLY. WHEN WE BROUGHT IT IN, WE WERE SHOCKED WHEN THE MECHANIC TOLD US HE SAW THE PROBLEM ALL THE TIME ON THAT MODEL, AND THAT WE WERE LUCKY THE DOOR HAD NOT FALLEN OFF ON US, BECAUSE HE HAD SEEN IT HAPPEN TO OTHERS. WE HAVE THREE LITTLE KIDS...MOST MINIVAN OWNERS HAVE YOUNG KIDS! THEY REPLACED THE CHEAP PLASTIC ROLLERS WITH MORE CHEAP PLASTIC ROLLERS (WHY OF WHY IS THIS HONDA'S ONLY OPTION TO SUPPORT A HUGE, HEAVY STEEL DOOR?!) AND REMOVED THE AUTOMATIC MECHANISM ON THE PASSENGER SIDE. NOW WE ARE HAVING THE SAME PROBLEM WITH THE DRIVER'S SIDE AUTOMATIC DOOR. IT IS COMPLETELY FROZEN (AT THIS POINT IT'S FROZEN WHETHER IT'S IN AUTOMATIC MODE OR MANUAL), AND I HAVE LEFT IT SHUT THAT WAY BECAUSE I WOULD RATHER HAVE MY KIDS CLIMB IN THE OTHER SIDE, AND BUCKLE MY 4 YEAR OLD IN THROUGH THE WINDOW, THAN TRY TO OPEN IT AND RISK HAVING IT FALL ON SOMEONE. I HAVE SPOKEN TO OTHER MOTHERS IN MY TOWN WHO OWN THIS SAME CAR AND HAVE HAD THE SAME PROBLEM WITH THE DOORS. THIS IS NOT JUST AN INCONVENIENCE, IT IS A HUGE SAFETY ISSUE! WHAT IF BOTH DOORS FROZE ON SOMEONE DURING AN ACCIDENT AND THEY COULDN'T GET THEIR KIDS OUT? WHAT IF THE DOOR FELL OFF ON A CHILD?! AN ADULT MIGHT SUFFER ONLY MINOR INJURIES FROM SUCH A THING, BUT A CHILD WOULD BE CRUSHED. THERE ARE REPORTS OF THIS HAPPENING ALL OVER THE INTERNET, WITH HONDA USUALLY TELLING THE OWNERS THE PROBLEM IS SOMEHOW THEIR FAULT. TOYOTA HAD THE SAME PROBLEM ON THE SIENNA AND THEY DID A RECALL. WHY HAS HONDA NOT YET BEEN REQUIRED TO DO THE SAME?! HERE YOU CAN READ JUST SOME OF THE STORIES FROM OTHER ODYSSEY OWNERS: HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-C3864_DS475308.