NHTSA Complaint #10994396 — 2012 FORD FOCUS

WITH LESS THAN 21K MILES ON THE CAR AND THE ALTERNATOR, IT SEIZED UP, TORE THE PULLEY OFF, AND SHREDDED THE BELT AND LEFT MY CAR DEAD. I WAS DRIVING ON THE FREEWAY AND HEARD A METALLIC GRINDING AND JINGLING SOUND. HAD I NOT BEEN ABLE TO EXIT WHEN I DID, I MIGHT NOT HAVE BEEN ABLE TO SAFELY NAVIGATE MY CAR TO A STOP. FORD IS REFUSING TO ADMIT THAT IT WAS THEIR MANUFACTURING THAT WAS RESPONSIBLE FOR THIS. THEY DID NOT COVER IT UNDER ANY OF THE REMAINING WARRANTIES ON THE CAR. MY DAD WORKS IN THE AUTO INDUSTRY AND HE WAS TELLING ME THAT THEY TEST THE ALTERNATORS THAT HIS COMPANY MAKES TO LAST 150K MILES AND THAT THIS SHOULD NOT HAVE FAILED THE WAY THAT IT DID.