NHTSA Complaint #10994077 — 2014 KIA SOUL AIR BAGS

Complaint Details

ODI Number	10994077
Vehicle	2014 KIA SOUL
Component	AIR BAGS
Date of Incident	April 12, 2017
Date Filed	June 9, 2017
Mileage	37,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

AT 37,000 MILES THE RACK AND PINION BROKE. THIS DISABLED THE CLOCK SPRING WHICH DISABLED THE AIR BAGS. WAS TRAVELING ABOUT 25 MPH AND STEERING FAILED. THANK GOD I WAS NOT ON EXPRESSWAY GOING 55MPH OR WHEN THE RACK AND PINION BROKE MY STEERING ABILITY WOULD HAVE BEEN LOST AND NO AIR BAGS DEPLOYED IN THE EVENT OF A CRASH. VEHICLE TOWED TO KIA AND RACK AND PINION REPLACED. I HAVE ANOTHER 2014 KIA SOUL AND I WORRY THE SAME THING MAY HAPPEN TO IT. KIA TOLD ME THAT THIS IS NOT A COMMON PROBLEM AND WAS A PART FAILURE.

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