NHTSA Complaint #10993662 — 2014 RAM 1500

ELECTRONIC STABILITY CONTROL (ESC) issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	10993662
Vehicle	2014 RAM 1500
Component	ELECTRONIC STABILITY CONTROL (ESC)
Date of Incident	June 3, 2017
Date Filed	June 7, 2017
Mileage	39,590 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	NY

Consumer Description

TL* THE CONTACT OWNS A 2014 RAM 1500. WHILE DRIVING 30 MPH, THE POWER STEERING FAILED AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. PRIOR TO THE FAILURE, THE STEERING ABILITY WAS STIFF AND VERY HESITANT. THE VEHICLE WAS TAKEN TO THE DEALER (FRIENDLY DODGE CHRYSLER JEEP LOCATED AT 2499 STATE ROUTE 14A, PENN YAN, NY 14527) WHERE IT WAS DIAGNOSED THAT THE STEERING GEAR, ELECTRONIC STABILITY CONTROL, AND RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND AGREED TO COVER THE COST DUE TO GOOD NATURE WITH A $200 DEDUCTIBLE. CASE NUMBER: 31759119 WAS PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 39,590. UPDATED 07/18/17*LJ UPDATED 09/20/2017*JS

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