NHTSA Complaint #10993455 — 2013 CHEVROLET MALIBU

TL* THE CONTACT OWNS A 2013 CHEVROLET MALIBU. WHILE STATIONARY, THE INTERIOR LIGHTING SYSTEM MALFUNCTIONED. THE CONTACT STATED THAT THE LIGHTS REMAINED ILLUMINATED AFTER THE VEHICLE WAS LOCKED. IN ADDITION, WHILE DRIVING 35 MPH, THE STEERING WHEEL SEIZED AND THE VEHICLE STALLED WITHOUT WARNING. FURTHERMORE, THE BATTERY LOST POWER ON MORE THAN ONE OCCASION, WHICH CAUSED THE VEHICLE NOT TO START. HENDRICKS CHEVROLET OF NORTH CAROLINA DIAGNOSED THAT THE GENERATOR IN THE VEHICLE NEEDED TO BE REPLACED. THE REPAIR WAS COMPLETED, BUT THE DEALER DISCOVERED THAT THE GENERATOR CONTROL MODULE WAS ALSO FAULTY. IN ADDITION, THE DEALER STATED THAT A REPAIR WAS PERFORMED ON THE VEHICLE IN 2012. THE CONTACT DISCOVERED PRODUCT SAFETY NUMBER: 12238, WHICH PROVIDED COVERAGE FOR THE REPLACEMENT OF THE GENERATOR; HOWEVER, THE MANUFACTURER STATED THAT IT HAD EXPIRED. THE FAILURE MILEAGE WAS 58,812.