NHTSA Complaint #10993438 — 2005 HYUNDAI SONATA

TL* THE CONTACT OWNS A 2005 HYUNDAI SONATA. THE CONTACT STATED THAT THERE WAS AN ABNORMAL NOISE PROGRESSING FROM THE VEHICLE. THE VEHICLE WAS INSPECTED AND DIAGNOSED BY AN INDEPENDENT MECHANIC WHO STATED THAT THE ENTIRE SUBFRAME WAS PREMATURELY RUSTED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A SERVICE CAMPAIGN, WHICH EXCLUDED THE VEHICLE ALTHOUGH THE SYMPTOMS WERE THE SAME. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT PROVIDED NO REMEDY TO PREVENT THE FAILURE OTHER THAN TAKING THE VEHICLE TO A DEALER FOR DIAGNOSTIC TESTING AND REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 144,000.