NHTSA Complaint #10993405 — 2006 GMC ENVOY

TL* THE CONTACT OWNS A 2006 GMC ENVOY. WHILE DRIVING 35 MPH AT NIGHT, THE HEADLIGHTS STOPPED WORKING. THE CONTACT STATED THAT FAILURE OCCURRED NUMEROUS TIMES OVER THE PAST FOUR YEARS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED A LETTER FROM THE MANUFACTURER STATING THAT THE FAILURE WAS RECOGNIZED IN THE VEHICLE, AND THAT THE VEHICLE COULD BE REPAIRED AS LONG AS THE VEHICLE WAS WITHIN THE MILEAGE RANGE AND DATE THAT THE MANUFACTURER REQUIRED TO BE ELIGIBLE FOR THE REPAIR. PARKWAY BUICK GMC WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS OUTSIDE OF THE MILEAGE COVERAGE PRESENTED BY THE MANUFACTURER. THE CONTACT WOULD HAVE TO PAY FOR THE REPAIR. THE FAILURE MILEAGE WAS 185,000.