NHTSA Complaint #10993394 — 2006 CHEVROLET MALIBU MAXX

TL* THE CONTACT OWNS A 2006 CHEVROLET MALIBU MAXX. WHILE ATTEMPTING TO ACCELERATE AT VARIOUS SPEEDS, THREE CHIMES SOUNDED, THE VEHICLE SEIZED, PULLED TO THE RIGHT, AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT IF THE FAILURE OCCURRED WHILE IN CRUISE CONTROL, IT WOULD CANCEL THE CRUISE CONTROL. THE VEHICLE WAS DIAGNOSED BY AN INDEPENDENT MECHANIC. THE DEALER WAS CONTACTED AT 304-422-6501 AND CONFIRMED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL AND THAT THE SHAFT TORQUE SENSOR KIT NEEDED TO BE REPLACED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFUSED TO PROVIDE A CASE NUMBER OR EMAIL AFTER INFORMING THE CONTACT THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS 382,000.