NHTSA Complaint #10993217 — 2010 DODGE JOURNEY AWD ELECTRICAL SYSTEM

Complaint Details

ODI Number	10993217
Vehicle	2010 DODGE JOURNEY AWD
Component	ELECTRICAL SYSTEM
Date of Incident	December 1, 2016
Date Filed	June 5, 2017
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

IT'S NOT YOUR STARTER OR ALTERNATOR IT'S YOUR NEUTRAL CUT OUT (SAFETY SWITCH). HAVE TO PUT IT IN NEUTRAL TO START. OWN A 2010 AND HAVE CALLED AND COMPLAINED ABOUT IT AS IT IS A SAFETY PROBLEM. IF YOU DON'T GET ANY SATISFACTION FROM YOUR DEALER OR DODGE FILE A DEFECT COMPLAINT FORM AND GET THEM TO INVESTIGATE A RECALL. SAVE YOUR RECEIPTS FOR ALL EXPENSES INCURRED FOR THIS ISSUE AND THEY WILL REIMBURSE YOU. IT'S BEEN HAPPENING MORE OFTEN IT IS SPORADIC, LOOKING UP THIS INFO. I SEE IT IS A PROBLEM WITH THESE VEHICLES I NEED IT FIXED I CAN NOT AFFORD TO GET STUCK I AM A SINGLE MOM.

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