NHTSA Complaint #10993133 — 2010 FORD FUSION

ON MAY 25, 2017 I PULLED INTO A PARKING LOT OVER A SPEED BUMP AND ROUNDED A BUILDING PULLING INTO A PARKING SPACE. FROM THE SPEED BUMP TO THE PARKING SPACE THE SLOW SPEED IS PERFECT FOR PULLING IN THE SPACE. I WAS BRAKING TO A STOP WHEN MY CAR LURCHED FORWARD ONLY STOPPING WHEN IT STRUCK THE BUILDING. MY FOOT WAS ON THE BRAKE THE ENTIRE TIME, AS WITNESSED BY MY PASSENGER. I'M 4'10" TALL AND UNLIKE PUTTING MY FOOT ON THE BRAKE, I HAVE TO STRETCH TO REACH THE ACCELERATOR - SO THERE IS NO MISTAKING THE TWO. THIS WAS THE FIRST TIME WE HAD EVER EXPERIENCED A LURCHING ACTION IN OUR FUSION. WE HAD EXPERIENCED THIS ACTION IN OUR FREESTYLE AND HAVE MANAGED TO SOLVE THE PROBLEM IN THAT VEHICLE, BUT THIS WAS THE FIRST AND LAST TIME TIME IT HAPPENED IN THE FUSION. THE PREVIOUS OWNER MENTIONED A RARE TRANSMISSION "HICCUP" HIS MECHANIC COULD NEVER FIND. WE HAD BEEN DRIVING THE FUSION SINCE OCTOBER 2016 AND IT DROVE BEAUTIFULLY.