NHTSA Complaint #10993064 — 2013 FORD C-MAX

FUEL/PROPULSION SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10993064
Vehicle	2013 FORD C-MAX
Component	FUEL/PROPULSION SYSTEM
Date of Incident	June 4, 2017
Date Filed	June 4, 2017
Mileage	6,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

MY 2013 FORD C-MAX ENERGI PRODUCES A "STOP SAFELY NOW" WARNING MESSAGE AND QUICKLY LOSES ALL POWER. IT HAS HAPPENED 4 TIMES IN THE LAST 3 DAYS. WHEN IT HAPPENS, YOU HAVE TO PULL TO THE SIDE OF THE ROAD, TURN OFF THE ENGINE, OPEN AND CLOSE THE DOOR AND WAIT A FEW MORE MINUTES BEFORE IT CAN BE STARTED AGAIN. A WARNING LIGHT IS LEFT ON FOR ~25 MILES. IT ALWAYS HAPPENS WHEN DRIVING AT FREEWAY SPEEDS ON ALL ELECTRIC. I HAVE NEVER SEEN THIS FAILURE ONCE THE MAIN BATTERY IS DISCHARGED AND THE ENGINE IS RUNNING ON GAS.

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