NHTSA Complaint #10993057 — 2006 SAAB 9-3

I CONTACTED THE LOCAL DEALERSHIP IN ELK GROVE, GMC AND ON 3 DIFFERENT OCCASIONS THEY STATE THEY DO NOT SERVICE SAAB VEHICLES. I TOLD THEM THAT GMC IS RESPONSIBLE FOR IT AND THEY STATED THERE IS ONLY ONE LOCATION THAT WE COULD TAKE IT TO IN CENTRAL CALIFORNIA BY FRESNO IF I WANT TO GET IT FIXED. WHICH IT WILL BE AN UNDUE HARDSHIP. I ALSO TOLD THEM THAT OUR CAR WAS SPILLING GAS DUE TO AN ORIGINAL FAULTY UNIT. THEY STATED THERE WAS A RECALL FOR THAT HOWEVER, IT SOMEHOW DOESN'T SHOW ON MY VIN. SEVERAL TIMES WE RAN OUT OF GAS AND OUR KIDS GOT GASOLINE ON THEIR CLOTHES. WE CALLED 4 DEALERSHIPS AND ALL OF THEM STATE TO GO SOMEWHERE ELSE. WHEN I OPEN THE HOOD I SEE GMC BRAND ALL OVER THE CAR. I BELIEVE GMC IS DISCRIMINATING AGAINST PEOPLE WITH DISABILITIES AND NOT ACCOMMODATING ME. I TOLD THEM I CANNOT DRIVE 300 MILES, I HAVE TO HAVE SOMEONE TAKE IT BECAUSE I HAD A STROKE. THEY TOLD ME THAT THEY ARE GMC BUT THEY ARE NOT. IF THEY ARE USING THAT AS AN EXCUSE THEN THIS RECALL COMMITTEE SHOULD INVESTIGATE INTO THIS AND SANCTION THEM. AT THIS POINT, BECAUSE OF SAFETY RECALL IS NOT AVAILABLE TO GET IT DONE, I CANNOT SAFELY DRIVE WITH MY KIDS. 2 OF MY KIDS ARE SPECIAL NEEDS KIDS. AT THIS POINT, I WOULD LIKE GMC TO REIMBURSE ME THE FULL CURRENT VALUE OF THE VEHICLE FOR THEIR FAILURE TO DO THE NEEDED RECALL REPAIRS. IF GMC MADE A FAULTY BUSINESS CHOICE WHEN THEY TOOK OVER THE SAAB'S THE CUSTOMERS SHOULD NOT SUFFER. GMC CONSTANTLY MAKES ME FEEL THAT EVEN THOUGH70% OF THE VEHICLE IS GMC I DON'T HAVE THE SAME RIGHTS AS GMC CUSTOMERS. CURRENTLY, THE BLUE BOOK VALUE IS $6500. I'M STOPPING PAYING REGISTRATION IN HOPES TO GET THIS VEHICLE EITHER TRADED IN FOR ANOTHER ONE BY GMC OR REFUNDED. SINCE A RECALL IS NOT SUPPOSED TO BE AN UNDUE HARDSHIP UPON, GMC IS DEVISING AND SCHEMING AND CHANGING POLICIES AND PROCEDURES TO DISCOURAGE CUSTOMERS TO GETTING SERVICE RECALLS TO SAABS.