NHTSA Complaint #10992987 — 2014 CHEVROLET CHEVEROLET SS

I TOOK MY 2014 CHEVROLET SS SEDAN TO CHEVROLET SERVICE FOR CUSTOMER SATISFACTION PROGRAM A140804 "ELECTRONIC POWER STEERING LOSS OF POWER ASSIST" ZFAT----FIELD ACTION RECALL 9101225 - N140804 - INSPECT AND LUBRICATE STEERING GEAR CONTROL MODULE CONNECTOR ON 05/07/2015. THE ISSUE HADN'T MADE ITSELF KNOWN AT THIS POINT. THE RESOLUTION WAS THE DEALER WAS TO APPLY DIELECTRIC GREASE TO THE STEERING RACK CONNECTOR TO PREVENT CORROSION, LEADING TO A SUDDEN LOSS OF POWER STEERING. THIS ISSUE HADN'T OCCURRED UNTIL 2017. BUT I HAVE HAD TWO RECENT INSTANCES WHERE THE VEHICLE RANDOMLY LOOSES ALL POWER STEERING AND THE DRIVER INFO CENTER MESSAGE SAYS "SERVICE POWER STEERING, DRIVE WITH CARE". ALL POWER STEERING IS OUT, YOU HAVE TO MUSCLE THE VEHICLE TO THE SHOULDER, TURN THE VEHICLE OFF UNTIL THE "RETAINED ACCESSORY POWER" GOES OUT. RESTARTING THEN "FIXES" THE ISSUE. I TOOK THE CAR TO SERVICE ON 05/18/2017 AND WAS ADVISED THAT THERE WAS NO TRACE OF DIELECTRIC GREASE ON MY ELECTRIC POWER STEERING CONNECTOR. THE GREASE WAS APPLIED DURING THIS VISIT AND I WAS GIVEN MY VEHICLE BACK ON 5/19/2017, ONLY TO HAVE THE ISSUE RECUR THIS MORNING, 06/03/2017. THIS VEHICLE IS UNSAFE TO DRIVE AND THIS REMEDY OBVIOUSLY DOES NOT WORK.