NHTSA Complaint #10992885 — 2007 NISSAN MURANO

STRUCTURE:BODY issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	10992885
Vehicle	2007 NISSAN MURANO
Component	STRUCTURE:BODY
Date of Incident	May 15, 2017
Date Filed	June 2, 2017
Mileage	95,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	MA

Consumer Description

TL* THE CONTACT'S WIFE OWNS A 2007 NISSAN MURANO. WHILE DRIVING 30 MPH, THE CONTACT STRUCK A BUMP IN THE ROAD AND HEARD AN ABNORMAL NOISE UNDER THE VEHICLE. UPON INSPECTION, THE CONTACT NOTICED THAT THE REAR SUBFRAME WAS COMPLETELY RUSTED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (BOCH NISSAN SOUTH 685 S WASHINGTON ST, NORTH ATTLEBOROUGH, MA 02760 (844) 464-3557) WHERE IT WAS DIAGNOSED THAT THE REAR SUBFRAME WAS ROTTED AND NEEDED TO BE REPLACED. THE CONTACT MENTIONED THAT THE VEHICLE WAS CURRENTLY AT THE DEALER. THE VEHICLE WAS NOT REPAIRED AND WAS DEEMED UNSAFE TO DRIVE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT DID NOT OFFER ASSISTANCE. THE FAILURE MILEAGE WAS 95,000. ..UPDATED 07/21/17 *BF *CN

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