NHTSA Complaint #10992707 — 2012 CHEVROLET SONIC

TL* THE CONTACT OWNS A 2012 CHEVROLET SONIC. WHILE DRIVING APPROXIMATELY 65 MPH WITH THE GEAR SHIFTER IN DRIVE, THE TRANSMISSION DOWNSHIFTED INTO SECOND GEAR. THE VEHICLE THEN DECELERATED TO 30 MPH, JERKED BACK AND FORTH WITH A LOUD UNKNOWN NOISE, AND THEN WENT INTO IDLE MODE. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC (LOWELL AUTOMATIC TRANSMISSION IN MA), WHERE IT WAS DIAGNOSED THAT THE TURBINE FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS LATER TOWED TO THE DEALER (LANNAN CHEVROLET LOCATED AT 831 ROGERS ST, LOWELL MA, 01852) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION SHAFT FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V315000 (POWER TRAIN). THE APPROXIMATE FAILURE MILEAGE WAS 125,000.