NHTSA Complaint #10992465 — 2014 HONDA ODYSSEY

OUR HONDA ODYSSEY WAS SUBJECT TO THE RECENT RECALL RELATING TO THE MOVEMENT OF THE SECOND ROW SEATS. WE TOOK THE VEHICLE IN FOR REPAIR AT THE NEARBY HONDA DEALERSHIP, AND IT WAS ALLEGEDLY FIXED. HOWEVER, SEVERAL DAYS THEREAFTER, WHILE I WAS DRIVING WITH MY TODDLER (IN A CAR SEAT ATTACHED TO THE PASSENGER SIDE SECOND ROW SEAT) AT APPROXIMATELY 15 MPH ON LOCAL STREETS, I BRAKED GENTLY TO MERGE INTO A LANE THAT WOULD TURN TOWARD THE HIGHWAY WHEN I HEARD MY CHILD CRYING IN SUDDEN DISTRESS. THE SEAT THAT SHE WAS IN HAD FLIPPED FORWARD INTO THE FRONT PASSENGER SEAT, AND HER HEAD AND BODY WAS PRESSED INTO THE FRONT PASSENGER SEAT. I IMMEDIATELY PUT THE CAR INTO PARK AND WENT TO SET THE SEAT BACK DOWN AND CHECK ON AND COMFORT MY CHILD. THERE WERE SOME INJURIES, AND WE SOUGHT MEDICAL ATTENTION. AFTER THE INCIDENT, I CHECKED THE SEAT THAT HAD FLIPPED FORWARD, AND IT WAS STILL NOT LOCKED INTO PLACE, DESPITE ME HAVING SET THE SEAT DOWN AFTER THE INCIDENT. I WOULD LIKE TO MAKE CLEAR THAT NO INDIVIDUAL HAS MOVED THIS SEAT SINCE WE RETRIEVED THE CAR AFTER ITS REPAIR FROM THE RECALL. THIS INCIDENT IS ABSOLUTELY UNACCEPTABLE, AS THIS INDICATES THAT THE REPAIR RELATING TO THE RECALL WAS NOT PROPERLY DONE OR ELSE THERE ARE ADDITIONAL MECHANICAL ISSUES INVOLVED. I ATTACHED A PICTURE OF HOW THE CAR SEAT WAS POSITIONED (WITH MY CHILD IN IT!). WE ALSO CALLED THE HONDA DEALERSHIP TO BRING THE CAR BACK IN FOR EVALUATION, AND THEY WERE UNABLE TO DETERMINE WHETHER THIS INCIDENT WAS DUE TO THEIR HUMAN ERROR OR A MECHANICAL ISSUE.