NHTSA Complaint #10992345 — 2016 CHEVROLET MALIBU

WHILE DRIVING ON THE EXPRESSWAY MY CHECK ENGINE LIGHT CAME ON WITH THE MESSAGE REDUCED ENGINE POWER. THE CAR SLOWED FROM 60 MILES TO 20 MILES INSTANTLY, I PANICKED BUT WAS ABLE TO EXIT WITHOUT HARM. ONCE ON THE STREET THE CAR WOULD NOT EXCEED 20 MPH. ALMOST LIKE THE TRANSMISSION WAS PULLING. I RECEIVED AN EMAIL FROM ON STAR DIAGNOSTIC STATING CRITICAL ISSUE WITH ENGINE AND TRANSMISSION SERVICE IMMEDIATELY. I GOT TO THE DEALER AT THE EARLIEST ALLOWED AND THE CUSTOMER SERVICE TECH TOLD ME THE CODE SHOWING WAS FOR THE TROTTEL AND NOT THE ENGINE OR TRANSMISSION, BUT THEY WOULD HAVE TO DO A COMPLETE CHECK. ONE HOUR LATER THE CUSTOMER SERVICE TECH CALLED FOR ME AND GAVE ME MY KEYS SAYING THERE IS NO KNOWN FIX AT THIS TIME FOR MY PROBLEM AND THEY RESET THE CODES. IF IT HAPPENS AGAIN GIVE THEM A CALL. AT THE TIME OF THE INCIDENT I WAS DRIVING 60 MPH AND THE MILEAGE ON MY CAR WAS ABOUT 39,980.