NHTSA Complaint #10992109 — 2010 JEEP GRAND CHEROKEE

ENGINE issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 10992109
Vehicle 2010 JEEP GRAND CHEROKEE
Component ENGINE
Date of Incident
Date Filed
Mileage 133,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

I WAS DRIVING APPROXIMATELY 70MPH ON INTERSTATE 75 SOUTHBOUND WEDNESDAY MAY 17, 2017. ALL OF SUDDEN MY SEVERAL LIGHTS ON DASHBOARD CAME ON - ENGINE LIGHT, ABS, ELECTRIC THROTTLE WARNING LIGHT. MY JEEP STARTED DECELERATING VERY QUICKLY. I PUT ON MY HAZARDS AS I TRIED TO PULL OVER TO SIDE OF ROAD. ONCE I WAS ON SIDE OF INTERSTATE, I PUSHED ON GAS PEDAL AND ENGINE REVVED BUT THE CAR DIDN'T ACCELERATE AND SPEEDOMETER STAYED AT 0. I IMMEDIATELY CALLED TOW SERVICE AND BROUGHT CAR TO FERMAN JEEP IN LUTZ, FLORIDA. AT COST OF 400.00 FOR INSPECTION, I WAS TOLD ENGINE CHAIN GUIDE FAILED CAUSING MY TIMECHAIN TO SNAP AND SHREDDED MY OIL PUMP AND BENT CRANK SHAFT. THAT WAS JUST THE INITIAL ANALYSIS. AND FERMAN WANTED TO AUTHORIZE AN ADDITIONAL 400.00 TO LOOK FURTHER INTO ENGINE. AT THAT POINT, WE DISCUSSED HOW MUCH REPAIRS WERE GOING TO BE AND OUR SERVICE ADVISOR SAID AT THAT POINT A NEW ENGINE WOULD BE BEST. I AM VERY CONCERNED BECAUSE A QUICK INTERNET SEARCH REVEALS 5.7LITER HEMI ENGINE RECALL FOR DODGE AND CHYRSLER CARS FROM 2009-2012 FOR THIS EXACT REASON. MY SERVICE ADVISOR SAID THE JEEP HEMI ENGINE WAS SAME ENGINE AS DODGE AND CHRYSLER ENGINE INVOLVED IN RECALL. I WAS AT SAME MILEAGE RANGE THAT PEOPLE DISCUSSED ON INTERNET WITHIN THAT RECALL AND DRIVING AT SAME SPEED AND DRIVING AUTOMATIC TRANSMISSION. I CONTACTED JEEP CUSTOMER SERVICE AND WAS TOLD THEY COULDN'T HELP ME BUT WOULD MAKE A NOTE FOR SAFETY REASONS. I REALLY FEEL NHTSA NEEDS TO EXPLORE THAT JEEP SHOULD EXTEND RECALL TO GRAND CHEROKEE ENGINES AT 5.7 HEMI.

Related Complaints for the 2010 JEEP GRAND CHEROKEE

Other ENGINE Complaints

#11470045 Driving 2010 Jeep Grand Cherokee with HEMI engine on the freeway and the car lost engine power causing it to rapidly ...
#11365572 WIN MODULE FAILURE CAUSE CAR TO STALL WHILE DRIVING AND NOT STARTING
#11328037 I WAS DRIVING MY CAR DOWN A HILL AT APPROXIMATELY 45 MILES AND HOUR, ECO MODE WAS ACTIVATED, AND BEGAN TO SLOW DOWN T...
#11297381 I WAS DRIVING ON I20 IN ATLANTA.IN THE LEFT LANE, OF AT LEAST 6 LANES AT 70 MPH. MY ENGINE JUST STOPPED IN HEAVY, HIG...
#11270470 THE VEHICLE WILL START ON IT'S OWN. YOU TURN IT OFF AND IT WILL RESTART WHETHER YOU ARE IN THE VEHICLE OR NOT. THE ...

Recent Complaints for the 2010 JEEP GRAND CHEROKEE

#11610765 AIR BAGS The Air Bag warning light came on after we got an oil change for our car.
#11586336 VEHICLE SPEED CONTROL:ACCELERATOR PEDAL The contact owns a 2010 Jeep Grand Cherokee. The contact stated that while driving at 8 MPH through a parking area, t...
#11526091 AIR BAGS The air bag light comes on every now and then. It happened in my previous jeep and is happening in my dad's Chrysler ...
#11526091 ELECTRICAL SYSTEM The air bag light comes on every now and then. It happened in my previous jeep and is happening in my dad's Chrysler ...
#11446040 SERVICE BRAKES I was driving to work and the light turned red and I went to press on my brakes and if they didn't budge at all even ...
Check any vehicle history by VIN - Free vehicle history report