NHTSA Complaint #10991857 — 2012 TOYOTA RAV4

TAKATA RECALL I HAVE RAV4 2012 FWD BASE WITH 41000 MILES, AND HAVE A REGULAR MAINTENANCE. - WHEN DRIVING AT LOW SPEED (30-40 MPG) IN CITY, THE DRIVING IS NOT COMFORTABLE BECAUSE I FEEL ALL OF THE VIBRATION IN WHEELS. ALSO, SMALL OSCILLATION DOES NOT DISAPPEAR AND MAINTAIN IN LONG TIME. - WHEN DRIVING IN A HIGHWAY, IT IS VERY DANGEROUS BECAUSE A LITTLE BUMPY ROAD MAKES MY RAV4 OSCILLATED VERY VERY SEVERELY SO THAT I SHOULD BE VERY CAREFULLY IN ORDER TO CONTROL MY CAR FOR DRIVING IN STRAIGHT DIRECTION, AND NOT TO BEING TURNED OVER. - WHEN MY CAR IS IN STATIONARY, I CAN SHAKE MY CAR WITH MY HAND. I THOUGHT IT WAS A CHARACTERISTICS OF SUV BECAUSE I HAD DRIVEN A SEDAN BEFORE RAV4. BUT, I ASKED TO INSPECT MY CAR IN A TOYOTA SERVICE CENTER, AND A MECHANIC SAID THAT THE REAR STRUTS AND SUSPENSIONS ARE WORN OUT, AND SHOULD BE REPLACED. IN ADDITION, HE SAID THAT THE FRONT SHOCK ABSORBERS WOULD SHOW A MALFUNCTIONING IN A NEAR FUTURE. THE MECHANIC SHOOK MY CAR WITH HIS HAND, AND MY CAR WAS SHAKEN ACCORDING TO HIS HAND. THE MECHANIC SAID THAT CARS SHOULD NOT BE SHAKEN BY HANDS. IT IS VERY DISAPPOINTED WITH TOYOTA AUTO. I SHOULD SPEND MORE THAN 2,000 DOLLARS TO FIX THE FRONT AND REAR SHOCK ABSORBERS WITH AFTER-MARKET PRICE. I HEARD THAT TOYOTA RECALLED FOR REAR SUSPENSION PROBLEM 2006~2011 RAV4. BUT, I THINK THIS RECALL SHOULD BE EXTENDED TO 2012 RAV4.