NHTSA Complaint #10991763 — 2014 FORD EXPLORER

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	10991763
Vehicle	2014 FORD EXPLORER
Component	SUSPENSION
Date of Incident	May 23, 2017
Date Filed	May 26, 2017
Mileage	69,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

MY VEHICLE HAS 69K MILES WITH ONLY FREEWAY DRIVING AND THE STRUTS AND BEARINGS ALREADY HAVE TO BE REPLACED. THE COST IS $900 AT THE FORD DEALERSHIP. I WAS TOLD THAT THE BEARINGS ARE WORN OUT CAUSING PROBLEMS WITH THE STRUTS. ANYTIME I WOULD DRIVE AT LOW SPEEDS YOU COULD HEAR A LOUD KNOCKING SOUND. MY NISSAN IS 12 YEARS OLD AND IT JUST NOW NEEDED SIMILAR MAINTENANCE. SOMETHING IS NOT RIGHT WITH THIS QUALITY.

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